![]() LEDGERSĪ ledger is a summary grouping of accounts. Some basic information to be provided by the POS includes the amount of the charge, name of the POS outlet, room number, name of the guest and a brief description of the charge. A computerized POS system allows terminals at the points of sale to communicate directly with a front office computer system, and helps front office staff to create a well documented folio statement with a minimum number of errors. The front office accounting system must ensure that all charge purchases at these points of sale are posted to the proper guest or non-guest account. Any hotel department that collects revenue for its goods and services is considered a point of sale. The term ‘point of sale’ denotes the location at which goods or services are purchased. Travel Agency Voucher – In travel agent guaranteed reservation, the travel agent forwards a voucher to the hotel as proof of payment and guarantees that the prepaid amount will be sent to the hotel when the voucher is returned to the travel agency for payment.Transfer vouchers are used for transfers between guest accounts and for transfers from guest accounts to non-guest accounts when they are settled by credit cards. Transfer Voucher – A voucher used to support a reduction in balance on one folio and an equal increase in balance on another.Paid-Out Voucher – A voucher used to support the cash disbursed by the hotel on behalf of a guest.Credit Card Voucher – A form designated by the credit card company to be used for imprinting the credit card and recording the amount charged.Correction Voucher – A voucher used to support the correction of a posting error which is rectified before the close of business on the day the error was made.Cash Advance Voucher – A voucher used to support cash flow out of the hotel, either directly to or on behalf of the guest.Allowance Voucher – A voucher used to support an account allowance. ![]() Charge Voucher – A voucher used to support a charge purchase transaction that takes place somewhere other than the front office.Cash Voucher – A voucher used to support a cash payment transaction at the front desk.There are several types of vouchers used in front office accounting system: In this case two folios are created for the same guest.Ī voucher details a transaction to be posted to a front office account. Split Folios – Accounts assigned to a guest on his/her request to split his/her charges and payments between two personal folios – one to record expenses to be paid by the sponsoring business company and the other to record personal expenses to be paid by the guest.Employee Folios – Accounts assigned to employees with charge purchase privileges.Non-Guest or Semi-Permanent Folios – Accounts assigned to non-guest business or agencies with hotel charge purchase privileges.Master Folios – Accounts assigned to more than one guest or guestroom, usually applicable for group accounts.Guest Folios – Accounts assigned to individual guests or guestrooms.There are basically five types of folios used in front office accounting and maintained with front office accounting system: ![]() A folio is a statement of all transactions (debits and credits) affecting the balance of a single account. FOLIOSįront office transactions are charted on account statements called folios. The front office creates non-guest accounts to track these transactions which may also be called house accounts or city accounts. The front office usually seeks payment for charges during the departure and settlement stage of the guest cycle.Ī hotel may extend in-house charge privileges to local businesses or agencies as a means of promotion or to groups sponsoring meetings at the hotels. It is created when the guests guarantee their reservations or during registration. There are two types of accounts maintained by front office department with front office accounting system:Ī guest account in front office accounting system is to record of financial transaction between a guest and the hotel.
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